Comparing value: Phone and internet

Last week’s mini-rant about Australia’s dominant telecommunications company, Telstra, got me thinking. Are they really ‘behind the times fleece merchants’ or am I just looking back to Europe with rose-tinted lenses?

To check if my ire was justified, I decided to compare my experiences – of cost versus quality of service – to see how Telstra stacks up against companies of a similar type in other countries.

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